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Technical Support Articles

Want to know how to set up your email account on your PC or how long it will take for your web site domain to appear on the internet? There are articles that will help you to achieve your goals and understand some of the processes, and if you need a bit of help, you can always contact us.

When is it time to redesign your business web site?

Getting your first business web site online is a stressful exercise. It requires you to delve deep into your business plan in order to write the copy for your site. You need to work with your designer and go through the process of creating a site that looks unique and fits in with your philosophy......

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Dealing with Spam

Spam is unsolicited junk email that is sent to your Inbox aimed at causing offence, is malicious, or degrades your service by overfilling your mailbox, so that legitimate messages are not receivable......

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Domain Name Server Propagation

DNS Propagation is a rather inaccurate term used to describe the process of DNS resolution. The word "propagation" implies that DNS changes spread from DNS server to DNS server, and that we have no control over how quickly it happens......

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Junk Mail Filtering

Junk Mail is a folder in the web-based e-mail application. It contains messages caught by SpamAssasin, the application that allows you to control messages that are quarantined and awaiting your intervention......

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Microsoft Outlook Express email account setup

Though unpopular with some users because of its lack of security and standards compliance, Microsoft Outlook Express is the world's most used email client. All users of Microsoft Windows have access to a version of it as it comes pre-configured with the operating system......

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How to set up SMTP Port 587

You may have noticed that your Internet Service Provider (ISP) does not allow you to use mail.yourdomain.com as the outgoing SMTP server. When this happens it basically means your ISP wants you to use their SMTP server and only their SMTP server......

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10 Basic steps to secure your computer

More and more people are using their PCs and laptops for everything from communication, online banking and investing to online shopping. As we do these things on a more regular basis, we open ourselves up to potential hackers, attackers and crackers......

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Is there web-based access to Email?

Yes! All customer accounts come with free web-based access to email......

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